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HomeTechnical Support:  Outlook Express Email Setup

 

If you do not understand the steps listed below, just click on the step you are on for a full color screen shot.

 

Open Outlook Express.

From the top of the window, click 'Tools', then choose 'Accounts'.

The next window will have 4 tabs, 'All', 'Mail', 'News', and 'Directory Services'.  Choose the 'MAIL' tab.

Along the right hand side of this window will be a series of buttons.  Click the button on the top, the 'Add' button and choose 'Mail'.

A new window will now pop up.

Enter your name in the 'Display Name' box and click the 'Next' button.

Enter your email address in the 'Email Address:' box in the following format:  username@savy2k. net .  For example, if the username you provided us was "johndoe", the email address you would enter in this box would be:  johndoe@savy2k. net .  Click the 'Next' button after entering your email address.

Make sure 'My Incoming Mail Server is a ___ Server' is set to 'POP3'.

Under 'Incoming Mail (POP3, IMAP or HTTP) Server:' there is a long white box.  Type the following:  mail.savy2k.net

Under 'Outgoing Mail (SMTP) Server:' there is a long white box.  Type the following:  smtp.savy2k.net

Before you click the 'Next' button, double check and even triple check the above two entries.  Make sure they are entered exactly as shown above, and if you have not looked at the image provided for those steps, please click on the steps and do so now, just to make sure.  The majority of the problems our customers have with their email stems from the top two steps being done incorrectly.  After you are positive the above two steps are correct, then click the 'Next' button.

Now there are 2 more long white boxes.  In the 'Account Name' box, type your username.  For example, if the username you provided us with was 'johndoe', then you would enter 'johndoe' in the 'Account Name' box.

The next box is the 'Password' box.  Please enter your password in this box, and do so carefully.  You will not be able to see what you are typing, you will only see *** stars.  If you think you may have made a mistake entering your password, please clear the password box out and try entering it again right away.

After your username and passwords are entered, click the 'Next' button.

The next screen will say you have successfully set up your mail account, so just click the 'Finish' button and you are on your way!

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